Support & Contact

We're here to help with Localize.

General Support

For bugs, account issues, subscription restoration, or currency data questions, contact us at:
support@getlocalize.app

Typical response window: within 48 hours on business days.

Most Common Issues

  • Local currency not auto-set: verify iOS Location permission for Localize.
  • Rates not refreshing: check network access and retry from the app.
  • Premium not unlocked: use Restore Purchases in the app settings.

Business / Partnership Contact

For business inquiries: support@getlocalize.app

Privacy Requests

For data and privacy requests, email support@getlocalize.app.